Car Dealer Blunders

Here is a list of some of our favorite car dealer blunders.

Dodge Dealer :

Customer asked about their new Meyer Snow Plow warranty. Dealer replied "You have a 100,000 mile warranty, just bring it back here if you have any problems." What a shame. That customer missed out on registering with Meyer for his ROC Solid 3/5 Year Warranty!

Customer went to the Dodge Dealer and need a new plow pump to replace an old inoperable E-47. What did the Dodge Dealer sell him? A H (High Lift) Model, and told him it would work fine. WRONG! The H Model is not a direct replacement. Using it on a Classic Lift frame without modifications resulted in severe damage to their brand new E-57H pump.

You can see the dent in the back of the hydraulic fluid Tank where it is hitting the Lift Frame.

On the back of the E-57H Power Unit you can see chunks of aluminum missing around the "A" Coil & Valve Assembly. You can see the paint chipped on the Lift Frame too.

The Motor was also hitting the Lift Frame. It is a surprise that the motor didn't tear off from the force.

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Customer went to the Dodge dealer because he needed a new Top Cap Seal (Wiper) on his E-47. Dealer sold him a new Top Cap. Customer went home and installed it. Pump filled up with water not long after, which is why he wanted to change the Top Seal (Wiper) in the first place! The Dodge Dealer didn't give / sell him a new O Ring, which is the actual seal. The Dodge Dealer also didn't tell / sell / give him the 3 Nylite washers that go under the nuts that hold the Top Cap on, and seal the holes for the studs. They also didn't suggest a new O Ring for the base of the Lift Cylinder, which MUST be replaced when removing the Top Cap for any reason.

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Dodge Dealer installed an EZ Classic mount on a Dodge Ram. They used individual connectors for each headlight wire. They then wrapped the connections in about 6 feet of electrical tape. This made it VERY difficult for the customer to remove the headgear each spring. No heat shrink on the terminals, some were turning green inside.

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Chevrolet Dealer:

Sold customer a new plow. Never registered the warranty with Meyer. "Didn't know they had to." Customer came to us for what resulted in a $400.00 repair on a plow less than a year old.

Chevrolet Dealer asked us to warranty a hand held controller for a customer, because it kept locking out and had to be reset. Guess they and the customer didn't read the Owners Manual, or they would have know what the problem was. The controller trouble light would "blink a few times" then the controller would have to be reset. The controller was actually blinking a trouble code. On the back of the controller is a list of how many light flashes, and what to check for the problem! The controller was NOT the problem! Now, in the ignorant dealer's defense, the customer took the plow and controller to another Meyer Dealer, who SOLD HIM a new controller!!! The Warranty was registered with Meyer, the plow was only 8 months old! The customer should not have paid for it. The Meyer Dealer should have known that there was nothing wrong with the controller!

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